A base message authorizes exactly $1.75. If the creator replies within 72 hours, BUCKD captures $1.75 and the creator earns exactly $1. If they Pass or time expires, BUCKD captures 75¢ and Stripe releases the remaining $1. Each selected add-on follows the same rule: 20¢ is captured for service and its creator-bound remainder is released.
1. Account activation
Standard account activation is a one-time $1 charge. Once the paid account and public handle are created, that activation is normally final. BUCKD will investigate duplicate, unauthorized, technically failed, or materially incorrect activation payments and provide any remedy required by law. Authorized creator invitations or private creator access may waive the activation charge and add no message credit.
2. Message payment outcomes
Your bank or card issuer may continue showing a pending authorization after BUCKD has captured part of it or released it. That display timing is controlled by the issuer. A genuine reply is normally final. Dissatisfaction with its tone, length, or usefulness does not by itself make a completed transaction refundable.
3. Add-ons and reports
Priority and Extended each authorize 70¢, with 50¢ creator-bound and 20¢ for service. Image Reply and Anonymous Delivery each authorize $1.20, with $1 creator-bound and 20¢ for service. A qualifying reply captures the full selected add-on. On Pass, timeout, or a recipient report, BUCKD captures only 20¢ per selected add-on and releases its creator-bound remainder. A BUCKD technical non-delivery releases the authorization or refunds a completed charge to the original card.
4. Tips
Reply tips use a completed Stripe charge. The creator receives $1, $3, or $5, while the all-in sender totals are $1.75, $4.10, or $6.40. Tips are normally final because creator earnings are recorded immediately. BUCKD will review duplicate, unauthorized, materially incorrect, or technically failed tips and any remedy required by law.
5. Disputes, reversals, and creator earnings
BUCKD may correct or reverse unpaid creator earnings when a related payment is refunded, disputed, charged back, unauthorized, fraudulent, technically invalid, or connected to a policy violation. Where permitted, BUCKD may offset an amount against future earnings or seek recovery after payout. See the Payout Terms.
6. Requesting payment review
Follow the current instructions on Support. Include your account email and handle, approximate date, amount, checkout reference if available, and the reason for review. Never send a full card number, bank number, password, government ID, or security code. Approved refunds go to the original payment method through Stripe, and the card issuer controls posting time.